New Version 6.19

The Answering Service Alternative!

Benefits....

Comes with everything you need to get up and running.
Your patients can reach you 24 hours a day without an answering service.
This system is relentless, it keeps searching for you until you get the urgent message.
This system can save you $3,600.00 a year in answering service Fees..
This system only calls you on Urgent messages; routine calls are handled by office personnel.
This system gives you 100% accurate information, recorded from the caller, every time.
All key functions can be performed both, in front of the unit and by calling in from another location..
Uses a standard CF card (like those used in some digital cameras) to hold your phone numbers and messages.
Holds up to 4 hours worth of messages on the supplied 128MB CF card.
Can operate like a Standard answering machine or as a 16 box (max) Voice Mail system.
It holds up to 128 alert numbers in Standard mode, or up to 8 alert numbers, per box, in Voice Mail mode.
In Standard mode, you can record up to 10 out going messages, then just choose the one callers will hear.
In Voice Mail mode, you can record up to 2 out going messages for each Mail Box and each Mail Box owner can choose which message callers will hear.
Enjoy your free time . . . . . . with peace of mind!.

The BA-1000-A is the ultimate telephone answering device. It not only replaces your expensive answering service, but does a much better job also! Lets face it, most answering services are understaffed during peek call periods. The results are not good….Some calls don't get answered until the 5th or 6th ring, and worst… most callers hear the familiar greeting; "Dr. Smith's Office please HOLD….". Have you ever gotten inaccurate information from your answering service? Well if you have you're not alone. When the answering service gets an urgent call, how many calls do they make trying to contact you? Probably not as many as you would think.

The BA-1000-A solves all of the problems. It always answers the phone on the same number of rings, it never places any caller on hold, and it gets the information correctly from the patient 100% of the time, and it will keep calling you until you get your urgent message. Best of all the BA-1000-A can pay for itself in less than five months. The only question is can you afford to be without the BA-1000-A?

Features......

EASY TO USE: Single button controls and voice instructions in remote playback.
DIGITIZED AUDIO: Fully Digitized audio for both Incoming and Outgoing audio. The messages are stored on an internal hard drive.
VARIABLE LENGTH OUTGOING MESSAGE: The BA-1000-A allows variable outgoing messages to be recorded from 4 seconds to 4 hours in length (7.5hr with 256Mb card, over 70hrs with 2Gb card).
OVER FOUR HOURS OF MESSAGES: Can hold over four hours of audio messages.
TIME STAMP: The Time and Date stamp displays the time and date that each call was received during local playback. In remote playback, Time and Date are transmitted in voice.
THREE COUNTERS: New Message Counter and Saved Message Counter. The unit also maintains a hidden Grand Total Counter.
SIMPLE PLAYBACK: Single button local Playback for new messages.
PLAYBACK FEATURES: Skip, Save, Erase, and Re-play, allows fast efficient playback of messages, both locally and remotely. Auto Stop between each message provides needed time to make necessary notes. Last message audio prompt for easy identification of last message.
FOUR SELECTABLE URGENT CALL MODES: Selectable URGENT CALL MODES allow immediate notification of ONLY your calls that need immediate attention. The BA-1000A can call you on your home phone, your cell phone, or even on your pager. The BA-1000A is persistent. It knows that you need to be notified and it keeps working until the message is retrieved. The unit has adjustable redials and adjustable time between calls.
ALERT MODES:
- EVERY VOICE MESSAGE: The BA-1000-A will notify you if any valid voice message is left. It will not notify you if no message is left.
- TONE: In this mode the BA-1000-A will only notify you if the caller presses a touch tone EIGHT anytime during his/her message. This way you are notified ONLY if the customer needs immediate assistance.
- ON CALL: For "ON CALL" applications, you can instruct the caller to dial 8 for immediate assistance and the BA-1000-A will only call the GROUP that is "ON CALL". The "ON CALL" group is selected by the START GROUP parameter which can easily be changed either locally or remotely.
- CYCLE: This mode works the same as TONE mode except that you can select the person that you want the BA-1000-A to call first. If the BA-1000-A does not get in touch with the first person, it will continue to dial the rest of the employees programmed into the system until the urgent message is received. This mode works great for "ON CALL" applications. The "ON CALL" person is controlled by the START GROUP parameter which can be changed either locally or remotely.
VOICE CONFIRMATION: When the BA-1000-A has detected an urgent call it will confirm the URGENT CALL to the calling party by saying "You'll be called as soon as possible. Please hang up now".
DIALING SEQUENCE RESET: The BA-1000-A can be set up so that it will keep calling you until the URGENT MESSAGE has been received. In SETUP mode re-dials can be set to UNLIMITED or you can set the re-dials from 0 to 98. The Default re-dial setting is 20. When the BA-1000-A calls you at home or on your cell phone, it will wait until the phone is answered, then it will play the following message; "I have an URGENT message from your office. Enter the ACCESS CODE." When the access code is entered, the message will be played back and the dialing sequence will be reset. If the BA-1000-A is calling your pager, it will notify you by displaying a pre-programmed, user selectable number. In this case the user must call the BA-1000-A, during the announcement, enter the access code, and the URGENT message will be played back. Once the ACCESS code is entered, the dialing sequence is reset.
REMOTE CONTROL FEATURES:
1- Remote Message Playback with verbal call counter and Date and Time Stamp for each call.

2- Remote Message Playback functions: Message Skip, Repeat, Save, Erase, with auto Pause between messages.

3- Remote Outgoing Message Record and Test.

4- Remote Notification Phone number Programming with verify, disable, enable, and erase.

5- Remote START GROUP selection.

6- Remote mode change between Idle Mode and Answer Mode (effectively, on/off).

7- Remote ability to place into Auto-Answer mode or Idle mode.
POWER FAIL FRIENDLY: If the power should fail while the BA-1000-A is in a DIALING SEQUENCE it will automatically return to the DIALING SEQUENCE where it left off, once the power is restored. If the unit was in auto answer mode, it will return to the auto answer mode on power up. The unit uses non-volatile memory to keep track of this information.
LOCAL ALERT DISABLE: This allows you to turn off the alerting feature for those times when you are in the office, but don't want to answer the calls; you just turn this feature on/off with the press of a single button.
VOICE MAIL BOX MODE: This mode works like a voice mail box; the caller receives the main message, then he can select any of the 16 possible mail boxes. If it is an urgent call, the caller just dials a touch tone 8, after his message, and the system will call just the eight alert numbers for that box.
MESSAGE A & B SUPPORT: In the Voice Mail Box mode, the system lets you record 2 messages for each mail box, and select the one you want callers to hear, easily from the system.
Dials using touch tone or pulse dial modes, with selectable fast/slow pulse dial rate.

Other Features.....

One hundred and twenty-eight , 32 character Programmable Notification Phone numbers.
Programmable Ring Delay from 1 to 12, or Toll Saver mode.
Announce ONLY Mode.
Voice Controlled Recording.
Maximum Limit. User adjustable from 10 seconds to 4 minutes, or unlimited.
CPC disconnect detection.
Auto Dial Tone disconnect detection.
Auto Disconnect. The unit automatically disconnects when you pick up a local phone.
Disk FULL message. Special message plays when the BA-1000A runs out of message storage space; "System full please try again later".
Separate four digit user programmable ACCESS code for message playback.
Separate four digit user programmable access code for changing Notification Number s and/or recording new outgoing message.
Separate four digit user programmable ACCESS code for each voice mail box (1 per box).
Selectable automatic clock control feature allows unit to automatically turn on at office closing time, and turn off when office opens the next day.

BA-1000-A Standard Operation Manual version 6.XX

BA-1000-A Vbox Operation Manual version 6.XX

BA-1000-A Technical Reference Manual version 6.XX

Click this button to download the latest update for the BA-1000-A unit.

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